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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Terri Port-Wright

Terri Port-Wright

November 15, 2024

5  out of  5
rating by Terri Port-Wright
"very helpful, responsive and understanding staff! Responded quickly to my questions and concerns!"
We responded:
"Thank you for taking the time to write a nice review!"
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Matt

November 13, 2024

5  out of  5
rating by Matt
"If you are looking to have an awesome relationship with your Insurance Agent and Staff, these guys are the most friendly and helpful group there is in the area. I would not go anywhere but here. Real folks and extremely professional! Don’t hesitate to give them a call, it will be worth your time!"
We responded:
"Thanks for the great review Matt! "
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Joseph Bumpus

November 8, 2024

5  out of  5
rating by Joseph Bumpus
"I worked with Ken to setup all of my policies after just moving to the area. I received great service, got an excellent rate, and recommendations for all the food in the area. Highly recommend."
We responded:
"Welcome to Duluth Joe, glad we were able to help you guys out in this way!"
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Brandon Holtz

October 24, 2024

5  out of  5
rating by Brandon Holtz
"I've had the pleasure of working with Reid and Ken, and both have been fantastic! I'd recommend them to anyone I know!"
We responded:
"Thank you for the great review Brandon! Appreciate you and your kind words! "
Profile photo of Mari Hedtke

Mari Hedtke

October 9, 2024

5  out of  5
rating by Mari Hedtke
"By far the best insurance office I have ever worked with. Every person there is exceptional. I highly recommend them!"
We responded:
"Thanks Mari, this is what we are striving toward!"
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Sean Carpenter

October 8, 2024

5  out of  5
rating by Sean Carpenter
"Great experience"
We responded:
"Thanks Sean!"
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jessica hinnenkamp

July 31, 2024

5  out of  5
rating by jessica hinnenkamp
"We were shopping around for Auto and Home insurance because of huge rate increases with Nationwide. We were pleasantly surprised to have Reid's State Farm come in the lowest compared to many others, including Costco! They were able to lower our auto bill by $230 per month. In addition to the lower rate, they were great to work with. I felt like I was back in the times of when businesses actually took time to listen to their clients and their needs!"
We responded:
"Jessica, appreciate the thoughtful review! We look forward to working together! "
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Jodi Thompson

May 10, 2024

5  out of  5
rating by Jodi Thompson
"State Farm saved me a little over $100 a MONTH / $1200 per year on my auto insurance. Ken was a delight to work with; he was very prompt, knowledgeable, and courteous."
We responded:
"Thank you for taking the time to write a nice review Jodi, appreciate your business! "
Profile photo of Matt Armstrong

Matt Armstrong

May 9, 2024

5  out of  5
rating by Matt Armstrong
"Exceptional service from Reid and his team! Their attention to detail and personalized approach made navigating insurance options a breeze. They were patient, knowledgeable, and helped me find the perfect coverage for my needs. Highly recommended!"
We responded:
"Appreciate the great review Matt! "
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Seth Sutherland

April 21, 2024

5  out of  5
rating by Seth Sutherland
"I had a very pleasant time working with Chenay. Incredibly responsive, and exactly what I needed! I'd highly recommend!"
We responded:
"Great review, thanks Seth! "
Profile photo of Asha Fritsinger

Asha Fritsinger

April 19, 2024

5  out of  5
rating by Asha Fritsinger
"Dani delivers excellent customer service, has a superior sense for her attention to detail, and clearly believes in timeliness. I’d highly recommend working with her to anyone I know!"
We responded:
"Thank you for the great review Asha, we appreciate you! "
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David Martinez

April 19, 2024

5  out of  5
rating by David Martinez
"The office and team at Reid’s is so friendly and helpful. I spoke with Dani at the office and she was incredibly helpful and dedicated to answering all my questions and making the entire process smooth and seamless. I feel much better knowing I have a team behind me that’s dedicated to answering my call and solving my problems! Thank you Dani for all your help and friendliness!"
We responded:
"Great review, thank you for the kind words David! "
Profile photo of Jordan Reeder

Jordan Reeder

April 18, 2024

5  out of  5
rating by Jordan Reeder
"Dani was so kind and friendly to talk to!"
We responded:
"Thanks Jordan, appreciate the great review! "
Profile photo of Jacob Conger

Jacob Conger

April 18, 2024

5  out of  5
rating by Jacob Conger
"Short Review: Very kind people that have done everything they can to help us get the coverage we need while maintaining our budget. Always quick to answer the phone, and beyond helpful. A year ago my partner and I were determined after years of saving to buy our first house. When we did we of course needed insurance. Having been with a previous provider for years without ever making a claim we felt confident that we could add homeowners insurance with no problems. We were very mistaken. After a couple months of stress, our old provider finally just dropped our plan, leaving us only a month to find new insurance for everything. We reached out to a couple places, but it was the Statefarm here in Duluth that took the time to get back with us. We met Jake (not joking) the first time after they had already closed their office for the day. Jake was kind enough to stay almost two hours later so we could come after work. He walked us through all of our options, and worked hard on finding us the best choices for our tight budget. In the year we have been working with him, he had been prompt and professional with all communication. If we had any questions Jake would always answer immediately and thoroughly. He even called me on my birthday. I can’t recommend this insurance provider enough, and I am very grateful for all they have done for us."
We responded:
"Thank you for the thorough review, appreciate your business!"
Profile photo of Derek Olson

Derek Olson

April 16, 2024

5  out of  5
rating by Derek Olson
"I would highly recommend using their services! They have a high level of attention to detail and that certainly matters when it comes to insurance."
We responded:
"Thanks Derek, appreciate your business! "
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Kyle Lindquist

April 16, 2024

5  out of  5
rating by Kyle Lindquist
"I’ve been with one insurance company throughout my adult life. I initially met Chenay, which was a great find, but after I met Ken Stowe in a sitdown meeting, I’m moving my business car and life insurance over to State Farm. Extremely personable, very knowledgeable, and much more, punctual than I’ve met from anyone in the insurance industry! Highly recommend and look forward to a long lasting business relationship."
We responded:
"Thanks for the great review Kyle!"
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Amy Nos

April 8, 2024

5  out of  5
rating by Amy Nos
"Highly recommend Reid and his team! They are personable and explain everything very well, no matter the situation."
We responded:
"It’s been a pleasure working together over the years, thanks for the great review Amy! "
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Rob Jones

March 25, 2024

5  out of  5
rating by Rob Jones
"Best insurance agency in Duluth, Mn"
We responded:
"Thank you for the great review Rob!"
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Nicholas Greenwood

February 28, 2024

5  out of  5
rating by Nicholas Greenwood
"A great company to deal with all around. Very personable staff and always there when you need them. ⭐️ ⭐️ ⭐️ ⭐️ ⭐️"
We responded:
"Thank you for the kind words Nick! Appreciate your business over the years! "
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Linsey Mitchell

February 22, 2024

5  out of  5
rating by Linsey Mitchell
"Dani in their office was very responsive and helpful. She was able to answer all of my questions and pleasant to talk with."
We responded:
"Thanks for the great review Linsey!"
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Zach Lindberg

February 9, 2024

5  out of  5
rating by Zach Lindberg
"I dunno what they're paying that Danielle Prince but she ought to get a raise! Would reccomend."
We responded:
"Thank you for the great review Zach, appreciate you!"
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Jaime Jensen

December 15, 2023

5  out of  5
rating by Jaime Jensen
"Reid took the time to really get to know our family and our situation. He also thoroughly explained concepts and answered our questions."
We responded:
"Thanks Jamie, we appreciate you! "
Profile photo of Ken Jensen

Ken Jensen

December 10, 2023

5  out of  5
rating by Ken Jensen
"After relocating to Duluth, we needed a local State Farm agent for our insurance needs. Reid came on recommendation and did not disappoint. He took time to get to know my wife and myself, then thoughtfully walked through our existing coverage and made several recommendations. He offered but did not push us on any new services. A great first experience!"
We responded:
"Thank you for the great review Ken! This is exactly the type of experience we strive to offer to our folks. Appreciate your business! "
Profile photo of Đaesyn

Đaesyn

November 10, 2023

5  out of  5
rating by Đaesyn
"The staff are helpful and friendly, they reach out when theres an issue and help answer any questions about my policy."
We responded:
"Thank you for the great review, appreciate your business! "
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William Huppert

November 10, 2023

5  out of  5
rating by William Huppert
"For years, Ken has been our reliable point of contact, delivering swift, well-informed, and exceptionally helpful customer service."
We responded:
"Thanks for the great review Will! "